We process and dispatch orders during our opening hours, from Monday to Saturday, 9.30 a.m. – 7.00 p.m. CET or 6 p.m.18.00 CET on Saturdays (apart from public holidays). Goods are ready for dispatch no more than one working day after receipt of payment.
As a customer in Switzerland you will receive our package through the Swiss Postal Service. Our deliveries are insured against theft and accidental damage. Insurance cover expires as soon as you have received your package and confirmed this in writing. Delivery is free for purchases of over 100 Swiss francs. In Switzerland you will receive your package in 1-2 working days. If you would like express delivery, please contact us +41 833 33 15.
We deliver to Europe and the USA via our logistics partner TNT. Delivery time is 5-10 working days. As soon as we have dispatched your order, you will receive an email notification with the TNT tracking number. You will see the delivery costs when you place the order. Swiss VAT is deducted. Please note that different VAT rates and customs duties apply in different countries. They will be included on the TNT invoice.
You can of course also pick up your delivery from our shop. Our current opening times can be found on the homepage below.